Scrum: What is it all about?

After articulating my views on agile in my previous blog, the next step is to cover the most famous agile framework in practice across the industry – Scrum. If you want to get a quick insight into Scrum, you should read The Scrum Guide authored by the creators themselves. There are numerous books and online material available to cater to your specific interests. This blog is only my mental model of Scrum.

Where did the term scrum come from? Rugby – scrum (short for scrummage) is a method of restarting play in rugby that involves players packing closely together with their heads down and attempting to gain possession of the ball. It was first used in software development context by Hirotaka Takeuchi and Ikujiro Nonaka in their 1986 HBR paper “The New New Product Development Game”. Rugby is team sport and success can be achieved only when all the players perform in unison. Teamwork is essential for software development to succeed too.

Who developed Scrum for software development? Ken Schwaber and Jeff Sutherland. They were among the 17 original signatories of the Agile Manifesto in Feb 2001.

Definition of Scrum: A framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value. Scrum is lightweight and simple to understand but difficult to master.

Scrum is founded on empirical process control theory, or empiricism. Empiricism asserts that knowledge comes from experience and making decisions based on what is known. Scrum employs an iterative, incremental approach to optimize predictability and control risk. Three pillars uphold every implementation of empirical process control: transparency, inspection and adaptation.

One needs to go through a 2-day Certified Scrum Master (CSM) training to get a good understanding of Scrum. Having gone through the training twice and practiced it for several years, I would say Scrum is all about understanding the roles, events and artifacts, and bringing them together to succeed in developing complex software.

Roles in a Scrum Team: The Scrum Guide has captured this foundational element insightfully. To retain the impact, I have just pasted the excerpt below:

The Scrum Team consists of a Product Owner, the Development Team, and a Scrum Master. Scrum Teams are self-organizing and cross-functional. Self-organizing teams choose how best to accomplish their work, rather than being directed by others outside the team. Cross-functional teams have all competencies needed to accomplish the work without depending on others not part of the team. The team model in Scrum is designed to optimize flexibility, creativity, and productivity. The Scrum Team has proven itself to be increasingly effective for all the earlier stated uses, and any complex work.

Scrum Teams deliver products iteratively and incrementally, maximizing opportunities for feedback. Incremental deliveries of “Done” product ensure a potentially useful version of working product is always available.

Every word stated above is important and really leaves no scope for misinterpretation. However, many practitioners and so-called experts continue to alter the roles for their convenience. I have seen instances where a Manager from the legacy process becomes Scrum Master in the new environment and attempts to continue managing the team. As per my Scrum Coach, any violation of these definitions is fake scrum!

A quick summary of the only three roles recognized in Scrum:

  • The Product Owner is the only person responsible for managing and prioritizing the book of work (Product Backlog).
  • The Development Teams in scrum typically includes seven plus / minus two members. They are self-organizing, cross functional the accountability for delivering committed items belong to the development team as a whole.
  • The Scrum Master is a servant-leader for the scrum team, being responsible for promoting and supporting scrum by helping every one understand scrum theory, practices, rules and values.

Scrum Events: Some people call them ceremonies or routines, I feel the former unnecessarily glorifies them while the latter sounds mundane. I like to stick to events as it reflects simplicity and necessity. All events are time-boxed with an agreed maximum duration. The super event is The Sprint, which is a container of all other events that are designed to facilitate the three pillars of Scrum – transparency, inspection and adaptation.

An overview of the events:

  • The Sprint is the heart of Scrum, a timebox of one month or less during which a Potentially Shippable Product Increment (PSPI) is created. Sprints have consistent durations throughout development effort and a series of Sprints would typically result in a Minimum Viable Product (MVP). While sprint duration should be less than a month, the most preferred duration is a fortnight. As a thumb rule, the higher the ambiguity in requirements, the shorter the sprint. This might be counter-intuitive for some, but will be easy to understand when you consider from inspection and adaptation perspective. Shorter sprints allow for failing faster and pivoting quickly without being carried away by an illusion of control.
  • Sprint Planning is the first event during a Sprint. The primary input for this event is the prioritized Product Backlog that the Product Owner maintains. Sprint Planning covers what can be done in this sprint and how will we do it. The outcome is Sprint Backlog and Sprint Goal that the entire team commits to. It is time-boxed to not more than 5% of a Sprint.
  • Daily Scrum is a 15 minute event for the development team where every team member answers the following three questions:
    • What did I do yesterday to meet the Sprint Goal?
    • What do I plan to do today?
    • What are the impediments that need to be addressed?
  • Sprint Review is held at the end of the Sprint for the development team to demo the PSPI to Product Owner. It can occupy upto 5% of the Sprint depending on the level of details that need to be covered. At the end of the review, the Product Owner updates the Product Backlog based on learnings from the Sprint in the spirit of inspection and adaptation.
  • Sprint Retrospective is an opportunity for the team to introspect. All team members articulate what went well during the sprint, what could have been done better and collectively come up with a plan for improvements. The Scrum Master plays a key role during this event, helping the team to stay positive and productive.

Sprint Artifacts: Scrum keeps this part simple and focuses on enabling the three pillars of Scrum. The artifacts are:

  • Product Backlog is a list of everything that is known to be needed in the product and ordered by their value as determined by the Product Owner. Product Backlog is always evolving and the highest ordered items are more detailed than lower order ones. The details include estimates and the Product Owner collaborates with the development team to flesh out the details. This process is called Product Backlog Refinement.
  • Sprint Backlog is the list of all items to be completed to achieve a Sprint Goal.

This is Scrum basics in a thousand words. It is quite simple and sometimes simple things are the most difficult ones to follow. A team will realize this as they encounter issues during the initial sprints after agile transformation. However, the good news is that Scrum Framework provides the means to deal with all the challenges that will inevitably come up. Just stick to the basics and persevere using the framework, success will follow! Happy scrumming!!!